New · Connect Voice

Every call answered.

Even at 11pm. In English and Spanish.

Connect Voice is an automated phone assistant for med spas and wellness clinics. It picks up the calls your front desk can't get to.

The Gaps It Fills

Where clinic calls
go unanswered.

Most missed calls aren't anyone's fault. They happen in the same few places, every day.

The desk is with a patient

Your front desk is checking someone in or out, or a promo just brought a rush of calls, and the phone rings out.

Connect VoiceThe call rolls over and gets answered while your team stays with the patient in front of them.

Lunch, meetings, short-staffed days

No one is free to pick up, so the call goes to voicemail.

Connect VoiceEvery call your desk can't take is answered, whoever is on shift.

After hours and weekends

Many people only have time to call after work, when your clinic is closed.

Connect VoiceAnswered at 11pm and on Sundays, with your booking link texted before they hang up.

Voicemail

Plenty of callers hang up instead of leaving a message. The ones who do wait for a callback.

Connect VoiceA real answer instead of a beep, and every request saved with the details.

Spanish-speaking callers

If no one on shift speaks Spanish, the call often ends without a booking.

Connect VoiceAnswers in English and Spanish, day and night.

Callbacks that slip

Requests pile up in notes until someone has time to call back, and by then the caller has booked elsewhere.

Connect VoiceYour team is tagged in only when a person is needed. On Connect Voice + Live Team, our team calls back and books every request.

How It Works

Your Desk First,
Then Connect Voice

Nothing about your phone number changes. Connect Voice only hears the calls that would have gone unanswered.

  1. Step 01

    A caller calls your clinic

    Your front desk answers first, the same as today.

  2. Step 02

    Desk busy, or after hours

    The call rolls over to Connect Voice, so it still gets answered. Callers dial the same number they always have.

  3. Step 03

    Connect Voice takes it

    It answers, saves the request, texts the caller your booking link, and tags your team in only when a person is needed.

Hear It

Listen To Three Real Calls

Real calls to our demo clinic, Westbrook Skin & Wellness. Press play and watch what Connect Voice does for your team on each one.

About this demo: Westbrook runs a general version of Connect Voice. For your clinic, it's trained much more extensively on your own services, prices, providers and policies before it answers a single call.

Loading the calls…

    At your clinic, this call would…

    What the AI has gathered

    Listening…

    When the caller confirms

      Everything saves once the caller confirms the details.

      Westbrook Skin & Wellness is a made-up clinic. Every caller, name and number in these calls is made up.

      Hear it live on a call with our team

      Book an intro call with our team and hear Connect Voice answer a demo call live.

      What Your Clinic Gets

      Answered, Saved, Handed Off

      Your front desk answers first. Connect Voice picks up whatever they can't, and covers nights and weekends.

      It saves every request and texts the caller your booking link.

      Your team is tagged in only for the calls that need a person.

      New to DNA+?

      Keep your phone number. Your front desk still answers first. Connect Voice picks up only the calls they can't, and every call after hours. No Connect account needed.

      Plans

      Founders Offer,
      $297 Your First Year

      Sign up by December 31, 2026 and Connect Voice is $297/mo for your first 12 months, then $397/mo. Your $499 setup is waived. No contract.

      With our team

      Connect Voice + Live Team

      $697/ MO

      • Everything in Connect Voice
      • Plus our team calls back and books every request it takes
      Book A Call
      Add-on · Coming soon

      Connect Voice Direct Booking

      +$200/ MO

      Books and reschedules in your calendar while the caller is on the line.

      Book A Call

      Setup is $499, waived on the Founders Offer and for referrals.

      Refer A Clinic

      Share It,
      Get A Month Free

      Know a clinic that misses calls? Send them our way.

      You get
      1 free month for every clinic you refer that signs. There is no cap.
      They get
      Setup waived + first month free, and they start on the Founders Offer.
      Questions

      Before You Book A Call

      Does it replace my front desk?

      No. Your front desk still answers first. Connect Voice is an automated assistant that picks up only the calls they can't get to, and every call after hours. When a caller needs a person, it tags your team in.

      Do I keep my number?

      Yes. Nothing about your number changes. Calls your desk can't answer forward to Connect Voice, so callers dial the same number they always have.

      Does it speak Spanish?

      Yes. Connect Voice answers calls in English and Spanish.

      What happens after hours?

      Every call after hours goes to Connect Voice. It answers, saves the request and texts the caller your booking link. If the caller needs a person, your team is tagged in.

      Do I need Connect?

      No. Connect Voice is sold on its own, so you don't need a Connect account. Clinics that already use DNA+ Connect can add it too.

      Is there a contract?

      No contract. Cancel any time with 30 days' notice. Cancelling without notice carries a $397 fee. If you cancel, the Founders Offer ends. Rejoin later and you start at $397/mo, even if months were left on your offer.