DNA+ may collect contact information, business information, onboarding details, and communication preferences when you submit forms, request services, book appointments, or interact with us by phone, email, or SMS.
Information We Collect
DNA+ Digital Solutions may collect information that you voluntarily provide through our website, contact forms, onboarding forms, appointment requests, phone calls, emails, and SMS interactions.
This may include:
- Name
- Email address
- Phone number
- Business name and business address
- City, state, ZIP, and other onboarding details
- Provider information and service-related notes you submit through onboarding forms
- Communication preferences and message opt-in status
- Any additional information you choose to provide to us
How We Use Information
We use collected information to operate and improve our services, including to:
- Respond to inquiries and service requests
- Provide onboarding, customer support, and account-related communication
- Send appointment, service, and operational notifications
- Deliver customer care and follow-up communications by email, phone, or SMS where applicable
- Maintain records of consent, form submissions, and business communications
- Improve internal workflows, service delivery, and client experience
Consent Note
When you provide your phone number through a form or another communication channel and opt in where applicable, DNA+ may use that number to send operational and customer care SMS messages consistent with our Terms & Conditions.
SMS + Mobile Privacy
DNA+ may collect and retain mobile numbers and related consent records for messaging purposes, including customer care, account communication, appointment-related messaging, and operational updates.
Messaging frequency may vary. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP. For help, reply HELP or visit https://dnaplusconnect.com/.
Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes.
Data Security
We use reasonable administrative, technical, and operational safeguards to help protect information submitted to us. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary for business, legal, operational, and compliance purposes.
Related Policy Links
Privacy Policy: privacy-policy.html
Terms & Conditions: terms-and-conditions.html
Contact Information
If you have questions about this Privacy Policy or your data, please contact DNA+ through our website at https://dnaplusconnect.com/.
DNA+ Digital Solutions
Dallas, Texas